Eliminating the chaos of various solution demands, Samanage shoppers can confidently and easily assess incidents, tasks, and property in only one place.”
Samanage not simply provides total ITIL-All set IT service desk and asset administration abilities, but matches these with reliable customer service. The program is regularly upgraded to address recent sector wants, which makes it on the list of benchmarks for the newest development of their business.
Among Samanage’s value propositions is always that it lends corporations higher visibility on troubles and incidents; nicely, we predict The seller should prolong the visibility pitch to its asset administration.
Samanage's IT Provider Desk and Asset administration suite has numerous attributes corporations might be in search of and provides a small free trial, but a lackluster interface suggests it's not a in shape for everyone.
We talked to Doron Gordon, founder & CEO of Samanage, and asked him a number of queries that we hope reveal a little more about Samanage as being a computer software and its part in supporting your perform.
in the nineties, but I've also published for other enterprise know-how publications, such as Laptop or computer Shopper
This award is specified only to top rated B2B merchandise and reflects The point that Samanage provides the best attainable volume of services. It highlights The seller’s comprehensive knowledge of the marketplace they’re providing to along with the desires in their consumers.
Nestor Gilbert is usually a senior B2B and SaaS analyst plus a core contributor at FinancesOnline for over five many years. Along with his knowledge in software program enhancement and comprehensive familiarity with SaaS management, he writes generally about emerging B2B systems and their effect on the current business landscape.
The vendor delivers supscription price quotation determined by the volume of brokers (ticketing) and devices (asset management) your organization has to guarantee your pricing approach matches your demands. It’s also doable to incorporate rates for unlimited assets and agents.
Ultimately. But in comparison with more simple and cleaner interfaces, even Samanaga from competition with equally wide attribute sets like Vivantio Professional, I found its crowded user interface difficult to navigate.
The agent can see all ongoing, pending, and settled incidents in the leading see. It may be thoroughly configured to right away show info that matters: owing dates, sender, receiver… so there’s no should click on Every incident when prioritizing.
As for studies, Samanage delivers quite a few choices such as beneficial studies demonstrating studies on incidents as well as inventory reports and contract reviews. The ability to develop custom made studies is usually included, which can be a boon if you've taken the time to make custom fields and workflows.
This is a total-showcased method that even has its very own pricing framework summed up as $0.sixty for every asset per month. Samanage has extends this to include the two components and program asset administration with license compliance abilities.
in the 1990s, but I've also created for other business technological know-how publications, including Pc Shopper